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Understand Your Account Terms Before You Start

These terms set out the rules that apply when you open and use your ebola888 account, including how we handle deposits via DANA, OVO, and GoPay, how withdrawals are processed, and what we expect from you.

Account eligibility requiredDANA, OVO, GoPay coveredIndonesia-region accessOne account per personTerms subject to change
ebola888 Understand Your Account Terms Before You Start
POLICY HANDLING

How ebola888 Manages Your Account Data and Security

Your account data, transaction history, and wallet details are handled according to the data practices described in our Privacy Policy. We apply account security measures including OTP verification at login and withdrawal stages. If you believe your account has been accessed without your consent, contact support immediately via live chat to initiate a security review.

Data Retention

We keep your account and transaction records for as long as required by applicable law and our internal compliance obligations. You may request a summary of your data via email.

Account Security

Login and withdrawal steps require OTP verification linked to your registered mobile number. Never share your OTP or account PIN with anyone, including support staff.

Terms Change Notice

When we update these terms, a notice appears on the platform before the changes take effect. You can review the updated version at any time from the footer link.

Dispute Resolution

Raise any terms dispute through live chat or email. We aim to acknowledge formal written disputes within a reasonable timeframe and provide a clear response based on our policy.

TERMS CONTACT

Reach Us About Your Account Terms

If any part of these terms is unclear or you need to raise a dispute about your account activity, our support team is here to help. You can reach us through live chat directly from your account dashboard, or via email for formal written queries about terms interpretation and wallet-related concerns.

Team online

Live Chat

Open your account dashboard and start a live chat session. This is the quickest way to ask about specific term clauses or account wallet queries.

Email Support

Send a written query to our support email for formal questions about these terms, account eligibility, or payment method disputes involving DANA, OVO, or GoPay.

Help Centre

Our on-site help centre covers common terms questions, including how withdrawal verification works and what triggers an account review under our policy.

Common Questions About Our Terms and Conditions

These are the questions we hear most often about how our terms work, what your rights are as an account holder, and how specific situations like payment disputes or account closures are handled under our policy.

Yes. The same account terms apply regardless of which supported wallet you use. Deposit and withdrawal rules cover all three methods without distinction under our current policy.

Yes, you can request both through support. Account closure does not automatically forfeit any verified balance. Your withdrawal will be processed according to the standard verification steps before the account is closed.

A notice will appear on the platform before any updated terms take effect. Continuing to use your account after that notice means you accept the revised terms. You can always review the current version from the footer link.

Contact support via live chat or email with your transaction reference and wallet details — DANA, OVO, or GoPay as applicable. We review each dispute individually against your account transaction record.

Yes. We may suspend or close accounts that breach these terms, including cases of multiple accounts, fraudulent activity, or attempted manipulation of any game or promotion conditions we are running.

Yes. The full terms are accessible from the footer of every page on the platform. You do not need an account to read them, and we recommend reviewing them before you register.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.